At Dragonfly we like to make your online shopping experience as pleasant and simple as possible, so our shipping methods have been designed to get your order to you both quickly and securely.
Shipping within Australia
Orders will be dispatched with 24 hours of placement or the next business day.
Where possible, orders placed before 2pm will be shipped on the same business day.
A flat rate of $9.90 shipping is charged on all orders* Any orders over $150 are shipped free of charge* within Australia.
Orders are shipped via Australia Post Express Post and are fully traceable.
In most cases orders will be received within 1-2 business days of shipping. Bulky items or deliveries to remote locations may take longer.
If you choose in store pick up, your order will be held for your collection at our retail store at 17 James Street Burleigh Heads Qld for a maximum of 3 days. Payment can be made at the time of collection.
*Please Note: Larger items are measured on the cubic weight and may incur an extra charge by the carrier. If an extra charge is payable we will contact you to confirm payment before your order is dispatched. You will then have the option of changing or cancelling your order.
Shipping outside of Australia
We love connecting with people outside Australia, and send international orders via registered airmail. Airmail typically takes between 3-10 business days to most global commercial centres, depending on location. If no one is home to receive your delivery, local postal guidelines apply.
Orders will be dispatched within 48 hours of placement.
Orders are shipped via:
Australia Post International Standard – generally 3-10 business days.
Australia Post International Express – generally 3-7 business days.
Shipping costs will be calculated at the checkout.