ORDERING & PAYMENT
You can buy online from Dragonfly 24 hours a day. After you place your order, an email confirmation including an order number, will be sent to the e-mail address that was entered on your order form. Once your payment has been approved, your order will be packed and dispatched and you will be notified by email.
All prices listed on this website are in Australia dollars (AUD) and includes 10% GST. Dragonfly reserves the right to change pricing at any time and without notice.
We accept payment by Visa, Mastercard, American Express and direct deposit. Note that the direct deposit payment option is for Australian customers only.
Local customers may also choose to pick up your order from our retail store at 17 James Street Burleigh Heads Qld. In this case your order will be held for a maximum of 3 days and payment can be made at the time of collection.
When paying by credit card, we want you to feel confident that your personal information and credit card data is completely safe. We do not receive or store any credit card information. This information is taken and processed on our behalf by our Australian payment processor (Eway) who will validate the credit card for authorisation and payment to our bank account.
Our online system automatically encrypts all your details using the latest SSL encrypted connection.
When paying by direct deposit you will be given full payment instructions, including our banking details, upon checkout. Your order will be dispatched once your payment has been confirmed. You are given 3 business days to pay, if payment is not received in this timeframe, purchased items will be returned to stock unless you contact us to make other arrangements. Please note, it can take one complete business day for funds deposited via online banking to appear in our account. Our standard shipping times apply from that point.